Frequently Asked Questions
Question: Why should I hire The Mobile Librarian LLC instead of some other professional organizing company?
Answer: You should hire the professional organizing service that's the best fit for you. That said, The Mobile Librarian LLC brings unique experience and training to organizing. First, the company has experience working with seniors (helping them get organized in smaller living spaces) and their families (helping caregivers organize paperwork). Additionally, for individuals and entities looking for help with their libraries, the company's owner, Deanne Morgan (see About), has a master's degree in library and information science and years of experience working in libraries, organizing a variety of materials, cataloging them and setting up user-friendly filing systems. No other professional organizing service has such expertise.
Question: What can I expect if I hire The Mobile Librarian LLC?
Answer: The first step in the process - which happens before you hire The Mobile Librarian LLC - is a free consultation at your home or business. Initial consultations usually take between 30 and 60 minutes. Together, we'll assess your situation and decide on the best course of action. If you decide to hire The Mobile Librarian LLC, the company will send you a written Service Agreement spelling out the work The Mobile Librarian LLC will perform for you. You're free to set limits on time (and therefore expenses).
Once we both sign off on the Service Agreement, the work begins. We'll work at your pace, whether that's an hour a week or in blocks of several hours at a time. After The Mobile Librarian LLC completes the work, you will receive a questionnaire asking for your feedback on the company's services. You will also receive a follow-up telephone call several weeks after the work's completion. That's your chance to ask more questions and let The Mobile Librarian LLC know how things are going.
Question: How much time is it going to take?
Answer: The answer depends, of course, on what you want The Mobile Librarian LLC to do for you. You can expect a more detailed answer after the initial consultation. Note: You are free to set a time budget and make it part of the agreement you sign with the company.
Question: Will you make me throw things away?
Answer: No. You're the one in control. You decide what you want The Mobile Librarian LLC to do for you, you set the criteria for what you want to keep or discard and you make the decisions about stays and what goes.
Question: My home/office/home office e is a real mess and I'm embarrassed for you to see it. Will you laugh at or criticize me?
Answer: Absolutely not. You can expect candor and honesty while we work, and we'll probably even laugh some (organizing really is fun). The Mobile Librarian will not judge or criticize you. After all, The Mobile Librarian LLC exists to help you bring order to your chaos and feel better about your surroundings.
